Business Model Canvas
The Business Model Canvas by Alexander Osterwalder and Yves Pigneur (Business Model Generation, 2010)
Customer Segments
Tip: For whom are you creating value? Who are your most important customers, and how do they differ from each other?
To write: List the customer groups you serve, most important first.
Value Propositions
Tip: What value do you deliver? Which customer problem do you solve, and which needs do you satisfy, for each segment?
To write: State what you offer each segment and the problem it solves.
Channels
Tip: Through which channels do your customers want to be reached, how do you reach them now, and which work best?
To write: List how each segment finds, buys and receives your offer.
Customer Relationships
Tip: What kind of relationship does each segment expect — personal help, self-service, a community — and what does it cost?
To write: Say what relationship each segment expects.
Revenue Streams
Tip: What are customers really willing to pay for, how do they pay now, and how much does each stream contribute?
To write: List each revenue stream and how customers pay.
Key Resources
Tip: What assets — physical, intellectual, human, financial — do your value propositions, channels and revenue streams require?
To write: List the assets the model needs.
Key Activities
Tip: What are the most important things the business must do to make the model work?
To write: List the activities the model depends on.
Key Partners
Tip: Who are your key partners and suppliers, which resources do they supply, and which activities do they perform?
To write: List the partners and suppliers you rely on.
Cost Structure
Tip: What are the biggest costs in the model? Which resources and activities are the most expensive?
To write: List the main costs, largest first.
Check the Model
Tip: A canvas works as a whole: each block should connect to the others. These checks are prompts, not scores.
Still empty: Customer Segments, Value Propositions, Channels, Customer Relationships, Revenue Streams, Key Resources, Key Activities, Key Partners, Cost Structure.
Licence and Credit
The Business Model Canvas. Designed by: Strategyzer AG, the makers of Business Model Generation and Strategyzer (strategyzer.com). This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License (creativecommons.org/licenses/by-sa/3.0/). This filled-in canvas is an adaptation and is shared under the same licence.